I have not had the problem so I must not use the features in question. Perhaps I can offer an objective viewpoint. I see complaints from several users. Then I see explanations from administrators. The explanation seems to be that in an attempt to make the forum "mobile device usable" they have made the forum "laptop unfriendly" for some features. This happens with many websites, not just this catfight forum. What I don't understand is why sites do this. Why not make the effort to program the site so it is mobile device friendly without destroying the ability to access via laptops? After all, the laptops and pc's were first and are what built the website.
If the mobile devices are completely incompatible (not merely complicated to format/program) with laptops, then continue the existing site and post instructions for mobile device users to do a complicated change instead of telling laptop users to "go to X and do something". Those voicing complaints state the problem was intermittent - coming and going. This indicates that they made the directed change at some point but it doesn't "stick". The presumption is that every time any change is made, it cancels out the decision by the laptop users to use the previous format. Once the option to use the previous format is selected, it should not be necessary to re-select it every time a user signs on. The law of "unintended consequences" will prevail and eventually the laptop users will stop accessing the site. I understand the website wants the younger demographic which is "mobile device only" for the most part, but it seems silly to make things difficult for long time laptop users. If the mobile device users are actually that numerous and the systems cannot be programmed to be compatible, then operate two sites.